Returns & Exchanges
At Aussie Offroad 4x4, we want you to be fully satisfied with your rugged apparel; if your gear doesn't fit or meet your expectations, we offer a 30-day return policy for all unworn items. Ensure your fashion pieces remain in original condition with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place your unworn items back into their original packaging, ensuring all labels and swing tags are still securely attached.
- 3.Ship It Back
Print your generated prepaid shipping label and drop the parcel off at any Australia Post location or designated courier point.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned apparel, we will process your refund or dispatch your exchange within 3-5 business days.